Shipping Policy

Last updated: October 19, 2026

At CozyThrone, we work hard to ensure your order arrives safely and on time. Please review our shipping policy below for information about order processing and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or public holidays.

During busy periods, processing may take slightly longer.

2. Shipping & Delivery Time

Our estimated shipping time is 7–14 business days after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, and carrier delays.

3. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if available. Please allow some time for tracking details to update.

4. Shipping Delays

Although we do our best to deliver orders within the estimated timeframe, CozyThrone cannot guarantee exact delivery dates. Unexpected delays may occur due to circumstances beyond our control.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. CozyThrone is not responsible for delivery issues caused by incorrect or incomplete addresses.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes once an order has been processed.

6. Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will do our best to investigate the issue and help you find a suitable solution.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information provided on our website.

Thank you for choosing CozyThrone! We appreciate your support and look forward to serving you.